Privacy Policy
Effective Date: August 23, 2024
GLITCH11 (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
a. Personal Information: When you place an order, create an account, or contact us, we may collect personal information including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
b. Non-Personal Information: We also collect non-personal information that helps us improve our website and services, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and navigation patterns
2. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfil your orders, manage your account, and communicate with you about your purchases.
b. Customer Service: Your information helps us provide support, respond to inquiries, and address any issues or concerns.
c. Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and updates about our products and services. You can opt out of receiving marketing communications at any time.
d. Website Improvement: We analyze non-personal information to enhance our website, improve user experience, and tailor our offerings to better meet your needs.
3. How We Protect Your Information
We implement a variety of security measures to safeguard your personal information. These include:
- Secure servers
- Encryption protocols
- Regular security audits
- Access controls
Despite these measures, no online transmission or electronic storage is completely secure. We strive to protect your information but cannot guarantee its absolute security.
4. Sharing Your Information
a. Service Providers: We may share your information with third-party service providers who assist us with order processing, payment processing, and shipping. These providers are contractually obligated to protect your information and use it only for the purposes specified.
b. Legal Requirements: We may disclose your information if required to do so by law, in response to legal processes, or to protect our rights and property.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Choices
a. Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
b. Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions included in each email or contacting us directly.
c. Cookies: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GLITCH11
info@glitch11.com
14168850811
